Kebijakan Privasi

1. Ruang Lingkup

This Policy describes the types of personal data the Company collects from individuals, and how the Company processes, shares with third parties, and secures that data.

1.2 This Policy applies to information relating to identified or identifiable individuals. An identifiable individual is someone who can be identified directly, or through a combination of additional information we hold or can reasonably access.

1.3 For the purposes of this Policy, "processing" refers to any activity involving the use or collection of Personal Data, including its management, organisation, and storage.

Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from individuals under 18, nor do we permit them to use our services. If we become aware that we have inadvertently collected such information, we will delete it promptly.

2. Data Pribadi Apa yang Kami Miliki tentang Anda

When you access our services, channels, or website, we collect personal data. We may also request specific personal data from you in certain situations.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. Tidak Ada Kewajiban untuk Mengungkapkan Informasi Pribadi

Providing your personal data is not mandatory. However, if you choose not to, we may be unable to deliver our Services or grant you access to the website.

4. Data Pribadi yang Kami Kumpulkan

The information you provide does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Dasar Hukum dan Alasan Pemrosesan Data Pribadi

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to protect legitimate interests.

5.4 Berikut adalah daftar alasan dan dasar hukum yang mungkin kami gunakan terkait informasi yang Anda berikan kepada kami:

6. Pengalihan Data Pribadi kepada Pihak Ketiga

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics services.

Anda juga dapat meminta kami untuk membagikan Data Pribadi tertentu milik Anda kepada platform trading pihak ketiga. Dalam hal ini, Data Pribadi yang Anda berikan kepada Kami akan diteruskan kepada platform trading pihak ketiga yang dimaksud. Penggunaan Data Pribadi Anda oleh platform tersebut tunduk pada kebijakan privasi mereka masing-masing. Data Pribadi Anda dapat dibagikan kepada lebih dari satu platform trading.

6.3 The Company may share Personal Data with affiliated entities or business partners where necessary to support the improvement of products and services provided to customers.

Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.

Kami juga dapat berbagi Data Pribadi Anda dengan calon investor atau pembeli, atau dengan pemberi pinjaman kepada Perusahaan atau perusahaan lain dalam grup, apabila terjadi transaksi terkait — termasuk pengalihan atau penjualan aset Perusahaan atau perusahaan lain dalam grup — maupun dalam rangka merger, restrukturisasi, konsolidasi, atau kebangkrutan Perusahaan atau bisnis lain dalam grup.

7. Cookie dan Layanan dari Pihak Ketiga

7.1 We may use third-party services on our website, such as advertising providers and analytics companies. These third parties may also employ cookies or similar tracking technologies.

7.2 Cookies are small text files placed on your device when you visit a website. They collect information about your browsing preferences and habits to improve your user experience, track your preferences, and tailor products and services to your interests. Cookies are also used for statistical and analytics purposes.

Some cookies we use are session cookies — temporarily downloaded to your device and active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. These allow the Website to recognize you as a returning user and restore your access when you revisit.

Please note that some or all Website features and functions may not operate correctly if this occurs.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Penyimpanan Data Pribadi

Perusahaan akan menyimpan Data Pribadi Anda selama diperlukan untuk memenuhi tujuan pemrosesan yang dijelaskan dalam Kebijakan ini, atau untuk jangka waktu yang lebih lama sebagaimana diizinkan oleh hukum, peraturan, dan ketentuan yang berlaku.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

We routinely review the Personal Data we hold to confirm it is no longer needed.

9. Transfer Internasional

Your personal data may be transferred to other countries, including third countries or international organizations. We take all necessary steps to protect your personal data and ensure that those who handle it can uphold your rights and access effective legal remedies.

9.3 The Company may provide information about the security measures in place to protect your Personal Data when transferred to a third-party country or international organization. To request this information, email: support@imbalarsa.com

10. Keamanan Data Pribadi

Kami telah menerapkan langkah-langkah teknis dan organisasional yang memadai untuk melindungi Data Pribadi, termasuk perlindungan terhadap penghancuran, kehilangan, atau modifikasi yang tidak disengaja maupun ilegal.

We cannot guarantee that your Personal Data will be kept free from errors at all times. We are also not liable for any intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data — including, but not limited to, data disclosed due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.

10.3 Di mana terdapat kewajiban hukum atau kewajiban lain yang berada di luar kendali kami, kami mungkin diwajibkan untuk mengungkapkan Data Pribadi Anda kepada pihak ketiga, termasuk otoritas publik. Dalam situasi-situasi tersebut, kami tidak dapat mengontrol keamanan Data Pribadi Anda setelah diserahkan kepada pihak ketiga yang bersangkutan.

Transmitting Personal Data over the internet cannot be guaranteed to be fully secure. We cannot guarantee the security of any Personal Data you send to us online.

11. Hyperlink ke Situs Web Pihak Ketiga

Links to third-party websites and applications may appear within this website. These third-party sites and applications are not under the Company's control. We are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or applications.

When visiting any third-party website or application, review their privacy policy before accessing or using their services. Exercise caution when sharing personal data with third parties.

12. Perubahan pada Kebijakan Ini

12.1 This Policy may be updated at any time. If changes are made, we will notify you by posting the revised Policy on our website.

12.2 If we make significant changes to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

12.3 Unless stated otherwise, any changes take effect upon publication of the revised Policy.

13. Hak Anda

13.1 You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer require. You may also restrict the scope of how your personal information is processed.

13.2 If you are a resident of the EEA, please refer to this page. These rights apply to the Personal Data you have provided to us. To exercise any of these rights, submit a request by emailing the address below.

13.3 Right of Access You have the right to access the Personal Data the Company holds about you and to verify its accuracy. Upon request, the Company will provide an electronic copy of your Personal Data. A reasonable fee may apply for additional copies. Access requests will be fulfilled electronically by default. This right of access must not infringe on the rights and freedoms of others. Where a request would do so, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. You may request that incomplete Personal Data relating to you be rectified, taking into account the purposes for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your specific situation, to the processing of personal data about you where that processing is based on our legitimate interests or those of a third party; (e) the personal data has been unlawfully processed; or (f) the personal data must be erased to comply with a legal obligation binding on the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of other natural persons, or where there are grounds of substantial public interest within the European Union or a Member State.

13.7 Hak portabilitas data Jika pemrosesan dilakukan oleh sistem otomatis dan didasarkan pada persetujuan atau kontrak yang Anda ikuti, Anda memiliki hak hukum untuk meninjau Data Pribadi yang telah Anda berikan kepada Perusahaan. Anda berhak meminta agar Data Pribadi Anda ditransfer langsung dari Perusahaan ke pengontrol lain, jika secara teknis memungkinkan. Pelaksanaan hak portabilitas data tidak mengubah hak penghapusan yang Anda miliki. Hak transfer data tidak mengganggu hak atau kebebasan pihak lain.

13.8 Hak untuk Mengajukan Keberatan Anda berhak menolak penggunaan Data Pribadi Anda yang didasarkan pada kepentingan sah yang dikejar oleh Perusahaan atau pihak ketiga, termasuk pembuatan profil berdasarkan kepentingan sah tersebut. Apabila kami memiliki dasar kepentingan sah yang kuat untuk memproses Data Pribadi, kami tidak dapat melanjutkan pemrosesan tersebut kecuali kami dapat membuktikan bahwa kepentingan tersebut melebihi hak, kebebasan, atau kepentingan Anda, atau pemrosesan diperlukan untuk penetapan, pelaksanaan, atau pembelaan hak hukum. Untuk pemasaran langsung, Anda berhak menolak pemrosesan Data Pribadi Anda kapan saja.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with your supervisory authority. Where Personal Data is processed within the European Union, you may submit a complaint to the supervisory authority established by the relevant member state to protect individuals' fundamental rights in relation to Personal Data processing. EU law and the laws of individual member states may restrict the rights described in section 13 as they apply to your Personal Data.

13.10 Kami akan memberikan informasi yang Anda minta sesuai dengan hak Anda berdasarkan pasal 13 perjanjian ini dalam waktu satu bulan setelah permintaan Anda diterima. Jangka waktu tersebut dapat diperpanjang hingga dua bulan apabila diperlukan, tergantung pada sifat dan jumlah permintaan yang masuk. Kami akan memberi tahu Anda mengenai perpanjangan tersebut beserta alasannya dalam satu bulan setelah permintaan Anda diterima.

Sesuai dengan ketentuan pasal 13 undang-undang, informasi yang Anda minta berdasarkan hak Anda di bawah pasal 13 akan diberikan tanpa biaya. Namun, jika permintaan tidak berdasar atau berlebihan — khususnya jika bersifat berulang — Kami dapat mengenakan biaya yang wajar untuk menutup biaya administratif yang timbul, atau memilih untuk tidak mengambil tindakan atas permintaan tersebut.

13.12 If we have reasonable doubts about the identity of the person submitting a request on your behalf, we may require that person to provide a reasonable means of verifying their identity.